We've got you.

No sound during the game. What do I do?

Check that your iPhone's silent switch (the physical toggle on the side) is off. The app plays audio in silent mode, but make sure your volume is turned up before you leave home. If it's still silent, force-quit the app and reopen it.

Do I need an Apple Music subscription?

You need Apple Music to search the catalog and use those songs as walk-up music. The built-in soundboard (air horn, charge, etc.) and AI player announcements both work without a subscription.

The AI announcement is mispronouncing a name. Can I fix it?

Yes — open the player in the editor and use the Phonetic Name field. Type the name exactly how it should sound (e.g., "Juh-VONTAY" instead of "Javontae"). Tap Generate and the announcer uses your spelling.

I can't make Saturday's game. How do I hand off the music?

Open the roster menu (tap the roster name at the top), then tap Share. Send the link to whoever is running the music. They tap it, import the roster, and they're ready — every player, every song, every announcement already built.

The field has no cell service. Will the app still work?

Yes, if you prepare before you leave. Make sure each player's announcement is generated (green dot in the lineup) and use the offline checklist to save walk-up songs. Once that's done, the whole game runs from your device — no signal needed.

How do I change the announcer voice?

Tap the roster name at the top of the main screen, then tap Roster Settings. You'll see the two announcer options — Buck and Brooke. Switching voices will prompt you to regenerate your player announcements.

I found a bug.

Email support@nowbattingapp.com with what happened. Include your iPhone model and iOS version (Settings → General → About). We take bugs seriously and usually ship a fix within a few days.